BlueBox™ is a call logging software system for registration of dispatchers' conversations.
The system is designed for users who need to record and store analogous signals of
organizations they work at for a given period of time with extremely high reliability (telephone,
radio station and radio set conversations, high frequency devices, fax machines, etc., hereafter
called "telephone conversations"). Such users are power engineering companies, electrical
substations, railroad companies, police departments, banks, financial organizations,
multinational companies, etc.
Thanks to the BlueBox™ system, recording and storing of "telephone conversations" is done automatically.
The system is capable of recording up to 64 different conversations simultaneously, of making
archives, and storing them on different media for unlimited period of time. The quantity of
simultaneously manageable telephone lines varies from 1 to 64.
The user can choose whether to record, or not, or automatically to start recording at a signal entering at any time.
Each conversation is recorded with the exact date and time of its entering.
While working with the system or whenever necessary, the user could choose
and playback any conversation of the database. The database conversations
can be chosen according to different indicators, such as: time of entering,
which line the conversation has been led through, duration, etc. Thus, the
correctness of each action taken after a certain dispatcher's conversation
and the efficiency of undertaking the necessary actions can be undoubtedly
The BlueBox™ system disposes of internal test subprograms for finding and
eliminating hardware or device problems.
The access to the various functional options of the system is controlled by
a subsystem for user's and administrative access by means of passwords.